*{box-sizing:border-box}body{color:#1f2937;-webkit-font-smoothing:antialiased;background:#f3f4f6;margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}#root{width:100%}:root{--bg:#0a0a0f;--bg-card:#12121a;--bg-hover:#1a1a25;--bg-input:#16161f;--border:#1e1e2a;--border-hover:#2a2a3a;--text:#e5e5ec;--text-secondary:#a1a1b5;--text-muted:#6b6b80;--accent:#6366f1;--green:#22c55e;--yellow:#eab308;--red:#ef4444;--radius:12px;--font:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}[data-theme=light]{--bg:#f5f5f7;--bg-card:#fff;--bg-hover:#f0f0f3;--bg-input:#f5f5f7;--border:#e5e5ea;--border-hover:#d1d1d6;--text:#1d1d1f;--text-secondary:#6e6e73;--text-muted:#8e8e93;--accent:#5856d6}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font);background:var(--bg);color:var(--text);transition:background .3s,color .3s}.loading{height:100vh;color:var(--text-muted);flex-direction:column;justify-content:center;align-items:center;gap:16px;display:flex}.loading-spinner{border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:32px;height:32px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.dashboard{max-width:1400px;margin:0 auto;padding:24px 32px 120px;transition:padding-right .4s cubic-bezier(.19,1,.22,1)}.dashboard-shifted{padding-right:450px}@media (width<=900px){.dashboard{padding:16px 16px 120px}.dashboard-shifted{padding-right:16px}}header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;margin-bottom:24px;padding-bottom:16px;display:flex}.header-left{align-items:baseline;gap:12px;display:flex}header h1{color:var(--text);letter-spacing:-.5px;font-size:22px;font-weight:700}.header-subtitle{color:var(--text-muted);font-size:14px}.btn-icon{background:var(--bg-card);border:1px solid var(--border);width:36px;height:36px;color:var(--text-muted);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;transition:all .15s;display:flex}.btn-icon:hover{border-color:var(--border-hover);color:var(--text);background:var(--bg-hover)}.header-right{gap:8px;display:flex}.filters-bar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:16px;display:flex}.filters-presets{gap:4px;display:flex}.filter-btn{background:var(--bg-card);border:1px solid var(--border);color:var(--text-muted);cursor:pointer;border-radius:8px;padding:6px 14px;font-size:13px;font-weight:500;transition:all .15s}.filter-btn:hover{border-color:var(--border-hover);color:var(--text)}.filter-btn.active{background:var(--accent);border-color:var(--accent);color:#fff}.filter-toggle{background:var(--bg-card);border:1px solid var(--border);color:var(--text-muted);cursor:pointer;border-radius:8px;align-items:center;gap:6px;margin-left:auto;padding:6px 12px;font-size:13px;transition:all .15s;display:flex}.filter-toggle:hover,.filter-toggle.active{border-color:var(--accent);color:var(--text)}.filter-refresh{background:var(--bg-card);border:1px solid var(--border);width:34px;height:34px;color:var(--text-muted);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;transition:all .15s;display:flex}.filter-refresh:hover{border-color:var(--accent);color:var(--text)}.filters-panel{border-radius:var(--radius);background:var(--bg-card);border:1px solid var(--border);flex-wrap:wrap;align-items:flex-end;gap:12px;margin-bottom:16px;padding:14px 16px;animation:.2s filterSlide;display:flex}@keyframes filterSlide{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.filter-group{flex-direction:column;gap:4px;display:flex}.filter-group label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;font-size:11px;font-weight:600}.filter-group input,.filter-group select{background:var(--bg-input);border:1px solid var(--border);color:var(--text);border-radius:8px;outline:none;min-width:130px;padding:7px 10px;font-size:13px;transition:border-color .15s}.filter-group input:focus,.filter-group select:focus{border-color:var(--accent)}.filter-reset{border:1px solid var(--border);color:var(--text-muted);cursor:pointer;background:0 0;border-radius:8px;padding:7px 14px;font-size:12px;transition:all .15s}.filter-reset:hover{border-color:var(--red);color:var(--red)}[data-theme=light] .filter-group input,[data-theme=light] .filter-group select{background:#fff}.cards{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:20px;display:grid}@media (width<=768px){.cards{grid-template-columns:repeat(2,1fr)}}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);align-items:center;gap:16px;padding:20px;transition:border-color .2s;display:flex}.card:hover{border-color:var(--border-hover)}.card-icon{color:var(--accent);flex-shrink:0}.card-value{letter-spacing:-1px;font-size:28px;font-weight:700}.card-label{color:var(--text-muted);margin-top:2px;font-size:13px}.card-accent-green .card-value{color:var(--green)}.card-accent-red .card-value{color:var(--red)}.delta-badge{align-items:center;gap:3px;margin-top:4px;font-size:12px;font-weight:600;display:inline-flex}.iqs-gauge{text-align:center;width:100px;position:relative}.iqs-svg{width:100px;height:60px}.iqs-value{margin-top:-8px;font-size:22px;font-weight:800}.iqs-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:1px;font-size:11px}.ai-summary-panel{position:relative}.ai-summary-text{color:var(--text-secondary);max-height:300px;margin-bottom:12px;font-size:13px;line-height:1.7;overflow-y:auto}.ai-summary-text strong{color:var(--text)}.ai-summary-placeholder{color:var(--text-muted);margin-bottom:12px;font-size:13px}.btn-ai-summary{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:8px;align-items:center;gap:6px;padding:8px 16px;font-size:13px;font-weight:600;transition:opacity .15s;display:inline-flex}.btn-ai-summary:hover{opacity:.85}.btn-ai-summary:disabled{opacity:.5;cursor:not-allowed}.spin{animation:1s linear infinite spin}.lost-revenue-value{color:var(--red);margin:8px 0 4px;font-size:32px;font-weight:800}.lost-revenue-hint{color:var(--text-muted);margin-bottom:16px;font-size:12px}.violations-panel h4{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin:12px 0 8px;font-size:13px;font-weight:600}.violations-list{flex-direction:column;gap:6px;display:flex}.violation-row{background:var(--bg-hover);border-radius:8px;justify-content:space-between;align-items:center;padding:8px 12px;font-size:13px;display:flex}.violation-name{flex:1;font-weight:500}.violation-score{background:var(--bg-card);border-radius:4px;margin:0 12px;padding:2px 8px;font-size:12px;font-weight:700}.violation-pct{text-align:right;min-width:90px;font-size:12px;font-weight:600}.escalation-grid{grid-template-columns:1fr 1fr;gap:10px;margin:12px 0;display:grid}.escalation-card{background:var(--bg-hover);text-align:center;border-radius:8px;padding:12px}.escalation-count{font-size:28px;font-weight:800}.escalation-label{color:var(--text-muted);margin-top:4px;font-size:11px}.escalation-note{color:var(--yellow);background:var(--bg-hover);border-radius:8px;align-items:center;gap:6px;margin-top:8px;padding:8px 12px;font-size:12px;display:flex}.panel{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:16px;padding:20px}.panel h3{color:var(--text-secondary);align-items:center;gap:8px;margin-bottom:16px;font-size:15px;font-weight:600;display:flex}.grid-2{grid-template-columns:1fr 1fr;gap:16px;margin-bottom:16px;display:grid}@media (width<=768px){.grid-2{grid-template-columns:1fr}}.grid-2 .panel{margin-bottom:0}.no-data{text-align:center;color:var(--text-muted);padding:40px 0}.funnel{flex-direction:column;gap:6px;display:flex}.funnel-row{opacity:0;align-items:center;gap:12px;animation:.5s forwards funnel-fade-in;display:flex}.funnel-row:first-child{animation-delay:0s}.funnel-row:nth-child(2){animation-delay:80ms}.funnel-row:nth-child(3){animation-delay:.16s}.funnel-row:nth-child(4){animation-delay:.24s}.funnel-row:nth-child(5){animation-delay:.32s}.funnel-row:nth-child(6){animation-delay:.4s}@keyframes funnel-fade-in{to{opacity:1}}.funnel-label{width:130px;color:var(--text-secondary);flex-shrink:0;align-items:center;gap:8px;font-size:13px;display:flex}.funnel-icon{font-size:16px}.funnel-bar-wrap{background:var(--bg);border-radius:8px;flex:1;height:32px;position:relative;overflow:hidden}.funnel-bar{border-radius:8px;align-items:center;min-width:30px;height:100%;padding-left:10px;transition:width .8s cubic-bezier(.25,.46,.45,.94);display:flex}.funnel-bar-label{color:#fff;text-shadow:0 1px 2px #0000004d;font-size:12px;font-weight:700}.funnel-pct{color:var(--text);font-size:12px;font-weight:700;position:absolute;top:50%;right:8px;transform:translateY(-50%)}.funnel-drop{color:var(--red);text-align:right;justify-content:flex-end;align-items:center;gap:2px;width:48px;font-size:11px;font-weight:600;display:flex}.funnel-connector{color:var(--text-muted);justify-content:center;align-items:center;margin:-2px 0;padding-left:142px;font-size:10px;display:flex}.funnel-worst-note{background:var(--bg-hover);color:var(--text-secondary);border-radius:8px;align-items:center;gap:6px;margin-top:10px;padding:8px 12px;font-size:12px;display:flex}.priority-table{font-size:13px}.priority-header{color:var(--text-muted);border-bottom:1px solid var(--border);grid-template-columns:2fr 1fr 1fr 1fr 3fr;gap:8px;padding:8px 12px;font-size:12px;font-weight:600;display:grid}.priority-row{border-bottom:1px solid var(--border);grid-template-columns:2fr 1fr 1fr 1fr 3fr;align-items:center;gap:8px;padding:10px 12px;display:grid}.priority-top{background:#ef444414;border-radius:8px}.priority-name{color:var(--text);align-items:center;gap:6px;font-weight:500;display:flex}.priority-gap{color:var(--red);font-weight:700}.priority-tip{color:var(--text-muted);font-size:12px}@media (width<=768px){.priority-header,.priority-row{grid-template-columns:2fr 1fr 1fr 1fr}.priority-tip{display:none}}.heatmap-scroll{overflow-x:auto}.heatmap-table{border-collapse:collapse;width:100%;font-size:13px}.heatmap-table th{text-align:center;color:var(--text-muted);border-bottom:1px solid var(--border);white-space:nowrap;padding:8px 6px;font-size:11px;font-weight:600}.heatmap-table td{border-bottom:1px solid var(--border);padding:8px 6px;font-size:13px}.heatmap-name{color:var(--text);white-space:nowrap;font-weight:600}.hm-cell{text-align:center;border-radius:4px;font-weight:600}.hm-good{color:var(--green);background:#22c55e26}.hm-mid{color:var(--yellow);background:#eab30826}.hm-bad{color:var(--red);background:#ef444426}.emp-table-wrap{overflow-x:auto}.emp-table{border-collapse:collapse;width:100%;font-size:13px}.emp-table thead th{text-align:left;color:var(--text-muted);border-bottom:1px solid var(--border);white-space:nowrap;-webkit-user-select:none;user-select:none;padding:8px 10px;font-size:12px;font-weight:600}.emp-th-sort{cursor:pointer;white-space:nowrap}.emp-th-sort:hover{color:var(--text)}.emp-th-sort svg{vertical-align:middle;margin-left:2px;display:inline-block}.emp-table tbody tr{transition:background .15s}.emp-table tbody tr:hover{background:var(--bg-hover)}.emp-table td{border-bottom:1px solid var(--border);vertical-align:middle;padding:10px}.emp-rank{color:var(--text-muted);font-size:13px;font-weight:700}.emp-name-cell{align-items:center;gap:10px;display:flex}.emp-avatar{border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:12px;font-weight:700;display:flex}.emp-name{color:var(--text);white-space:nowrap;font-size:13px;font-weight:600}.emp-num{font-variant-numeric:tabular-nums;text-align:center;font-weight:700}.emp-error-tag{background:var(--bg-hover);color:var(--yellow);white-space:nowrap;border-radius:6px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.btn-play{border:1px solid var(--border);cursor:pointer;color:var(--accent);background:0 0;border-radius:6px;padding:4px 8px;transition:background .15s,border-color .15s}.btn-play:hover{background:var(--bg-hover);border-color:var(--accent)}.status-row{border:1px solid var(--border);border-radius:8px;align-items:center;gap:12px;margin-bottom:6px;padding:8px 12px;font-size:13px;display:flex}.status-row.error-row{background:#ef44440d;border-color:#ef44444d}.status-tag{white-space:nowrap;border-radius:12px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.status-tag.processing{background:var(--accent);color:#fff}.status-tag.error{background:var(--red);color:#fff}.recording-row{border:1px solid var(--border);cursor:pointer;border-radius:10px;justify-content:space-between;align-items:center;margin-bottom:6px;padding:12px 14px;transition:all .15s;display:flex}.recording-row:hover{border-color:var(--accent);background:var(--bg-hover)}.recording-info{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.recording-id{color:var(--text-muted);font-size:13px;font-weight:600}.recording-employee{color:var(--text);font-size:13px;font-weight:600}.recording-badge{background:var(--bg);color:var(--text-muted);border-radius:4px;padding:2px 6px;font-family:monospace;font-size:12px}.recording-shift,.recording-date{color:var(--text-muted);font-size:13px}.recording-actions{color:var(--accent);align-items:center;gap:4px;font-size:13px;font-weight:500;display:flex}.pagination{justify-content:center;align-items:center;gap:12px;margin-top:12px;display:flex}.pagination button{border:1px solid var(--border);background:var(--bg-card);color:var(--text-secondary);cursor:pointer;border-radius:8px;align-items:center;gap:4px;padding:6px 12px;font-size:13px;transition:all .15s;display:flex}.pagination button:hover{border-color:var(--accent)}.pagination button:disabled{opacity:.3;cursor:default}.pagination span{color:var(--text-muted);font-size:13px}.score-badge{color:#fff;border-radius:8px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-block}.score-good{background:var(--green)!important}.score-mid{background:var(--yellow)!important}.score-bad{background:var(--red)!important}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;background:#000000b3;justify-content:center;align-items:flex-start;padding:40px 16px;display:flex;position:fixed;inset:0;overflow-y:auto}.modal{background:var(--bg-card);border:1px solid var(--border);border-radius:16px;width:100%;max-width:700px;padding:24px;box-shadow:0 20px 60px #00000080}.help-modal{max-width:800px}.modal-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.modal-header h2{align-items:center;gap:8px;font-size:18px;display:flex}.modal-close{border:1px solid var(--border);cursor:pointer;width:32px;height:32px;color:var(--text-muted);background:0 0;border-radius:8px;justify-content:center;align-items:center;transition:all .15s;display:flex}.modal-close:hover{border-color:var(--red);color:var(--red)}.btn-reprocess{border:1px solid var(--border);color:var(--text-muted);cursor:pointer;background:0 0;border-radius:8px;align-items:center;gap:6px;padding:6px 12px;font-size:12px;font-weight:500;transition:all .15s;display:flex}.btn-reprocess:hover{border-color:var(--accent);color:var(--accent)}.modal-meta{background:var(--bg);border:1px solid var(--border);border-radius:10px;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:16px;padding:12px;font-size:14px;display:grid}.modal-section{margin-bottom:16px}.modal-section h4{color:var(--text-secondary);border-bottom:1px solid var(--border);margin-bottom:8px;padding-bottom:4px;font-size:14px}.summary-text{color:var(--text);background:#6366f114;border-radius:10px;padding:12px;font-size:14px;line-height:1.6}.criteria-grid{grid-template-columns:1fr 1fr 1fr;gap:8px;display:grid}@media (width<=600px){.criteria-grid{grid-template-columns:1fr 1fr}}.criteria-item{background:var(--bg);border-radius:8px;justify-content:space-between;align-items:center;padding:8px 10px;font-size:13px;display:flex}.criteria-name{color:var(--text-secondary)}.feedback-text{white-space:pre-wrap;color:var(--text);background:#8b5cf614;border-radius:10px;padding:12px;font-family:inherit;font-size:13px;line-height:1.6}.transcription-text{background:var(--bg);border-radius:10px;padding:12px;font-size:14px;line-height:1.5}.dialogue-text{background:var(--bg);border-radius:10px;padding:12px;font-size:14px;line-height:1.6}.dialogue-line{border-radius:6px;margin-bottom:4px;padding:4px 8px}.dialogue-line.employee{border-left:3px solid var(--accent);background:#6366f11f}.dialogue-line.client{border-left:3px solid var(--yellow);background:#eab3081a}.help-tips{flex-direction:column;gap:8px;display:flex}.help-tip-row{background:var(--bg);border-radius:8px;align-items:flex-start;gap:12px;padding:10px 12px;font-size:13px;display:flex}.help-tip-name{color:var(--text);white-space:nowrap;min-width:140px;font-weight:600}.help-tip-text{color:var(--text-muted);line-height:1.5}.chat-trigger{z-index:70;cursor:pointer;animation:.3s triggerIn;position:fixed;bottom:28px;left:50%;transform:translate(-50%)}@keyframes triggerIn{0%{opacity:0;transform:translate(-50%)translateY(10px)}to{opacity:1;transform:translate(-50%)translateY(0)}}.chat-trigger-inner{background:var(--bg-card);color:var(--text);border:1px solid var(--border);border-radius:16px;align-items:center;gap:14px;padding:14px 24px;transition:border-color .2s;display:flex;box-shadow:0 20px 50px #0006}.chat-trigger-inner:hover{border-color:var(--green)}.chat-trigger-logo{width:34px;height:34px;color:var(--green);background:#22c55e26;border:1px solid #22c55e4d;border-radius:8px;justify-content:center;align-items:center;font-size:11px;font-weight:700;display:flex}.chat-trigger-text{color:var(--text-muted);font-size:14px;font-weight:500}.chat-trigger-inner:hover .chat-trigger-text{color:var(--text)}.chat-trigger-kbd{opacity:.4;gap:4px;display:flex}.chat-trigger-kbd kbd{background:var(--bg-hover);border:1px solid var(--border);color:var(--text-muted);border-radius:4px;padding:2px 6px;font-family:monospace;font-size:10px}.chat-panel{border-left:1px solid var(--border);z-index:80;width:420px;box-shadow:none;background:#111115;flex-direction:column;transition:right .4s cubic-bezier(.19,1,.22,1),box-shadow .4s;display:flex;position:fixed;top:0;bottom:0;right:-420px}.chat-panel-open{right:0;box-shadow:-10px 0 40px #0000004d}@media (width<=900px){.chat-panel{width:100%;right:-100%}.chat-panel-open{right:0}}.chat-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.chat-header-left{color:var(--text-secondary);align-items:center;gap:8px;font-size:13px;font-weight:500;display:flex;overflow:hidden}.chat-header-right{align-items:center;gap:4px;display:flex}.chat-header-title{white-space:nowrap;text-overflow:ellipsis;max-width:200px;overflow:hidden}.chat-header-btn{cursor:pointer;width:30px;height:30px;color:var(--text-muted);white-space:nowrap;background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;gap:4px;font-size:12px;display:flex}.chat-header-btn:hover{background:var(--bg-hover);color:var(--text)}.chat-close{cursor:pointer;width:30px;height:30px;color:var(--text-muted);background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;display:flex}.chat-close:hover{background:var(--bg-hover);color:var(--text)}.conv-list{background:var(--bg-card);z-index:10;border-bottom:1px solid var(--border);position:absolute;inset:50px 0 0;overflow-y:auto}.conv-list-header{color:var(--text-secondary);border-bottom:1px solid var(--border);background:var(--bg-card);justify-content:space-between;align-items:center;padding:12px 16px;font-size:13px;font-weight:600;display:flex;position:sticky;top:0}.conv-list-header button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:4px;width:auto;padding:4px 10px;font-size:12px;display:flex}.conv-list-header button:hover{opacity:.85}.conv-list-empty{text-align:center;color:var(--text-muted);padding:40px 16px;font-size:13px}.conv-item{cursor:pointer;border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:10px 16px;transition:background .15s;display:flex}.conv-item:hover{background:var(--bg-hover)}.conv-item-active{background:var(--bg-hover);border-left:3px solid var(--accent)}.conv-item-left{color:var(--text-muted);align-items:center;gap:10px;display:flex;overflow:hidden}.conv-item-info{flex-direction:column;display:flex;overflow:hidden}.conv-item-title{color:var(--text);white-space:nowrap;text-overflow:ellipsis;max-width:260px;font-size:13px;font-weight:500;overflow:hidden}.conv-item-meta{color:var(--text-muted);font-size:11px}.conv-delete{cursor:pointer;color:var(--text-muted);opacity:0;background:0 0;border:none;border-radius:4px;padding:4px;transition:opacity .15s}.conv-item:hover .conv-delete{opacity:1}.conv-delete:hover{color:var(--red);background:var(--bg-hover)}.chat-welcome-hint{color:var(--text-muted);margin-top:4px;font-size:12px}.chat-messages{flex-direction:column;flex:1;gap:16px;padding:20px;display:flex;overflow-y:auto}.chat-messages::-webkit-scrollbar{width:4px}.chat-messages::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:4px}.chat-welcome{text-align:center;padding:40px 20px}.chat-welcome-icon{width:48px;height:48px;color:var(--green);background:#22c55e26;border:1px solid #22c55e4d;border-radius:12px;justify-content:center;align-items:center;margin:0 auto 16px;font-size:14px;font-weight:700;display:flex}.chat-welcome p{color:var(--text-muted);margin-bottom:20px;font-size:14px;line-height:1.6}.chat-suggestions{flex-direction:column;gap:8px;display:flex}.chat-suggestion{background:var(--bg);border:1px solid var(--border);color:var(--text-secondary);cursor:pointer;text-align:left;border-radius:10px;padding:10px 14px;font-size:13px;transition:all .15s}.chat-suggestion:hover{color:var(--text);border-color:#22c55e66}.chat-msg{align-items:flex-start;gap:10px;display:flex}.chat-msg-user{justify-content:flex-end}.chat-msg-avatar{width:28px;height:28px;color:var(--green);background:#22c55e26;border:1px solid #22c55e4d;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:9px;font-weight:700;display:flex}.chat-msg-bubble{white-space:pre-wrap;border-radius:14px;max-width:85%;padding:12px 16px;font-size:14px;line-height:1.6}.chat-msg-bubble.md-content{white-space:normal}.md-content .md-h{color:var(--text);margin:10px 0 4px;font-weight:700;line-height:1.3}h3.md-h{font-size:15px}h4.md-h{font-size:14px}h5.md-h{font-size:13px}h6.md-h{text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted);font-size:12px}.md-content strong{color:var(--text);font-weight:700}.md-content em{font-style:italic}.md-content .md-ul{margin:6px 0;padding:0;list-style:none}.md-content .md-li{padding:2px 0 2px 16px;position:relative}.md-content .md-li:before{content:"•";color:var(--accent);font-weight:700;position:absolute;left:2px}.md-content .md-li-num{counter-increment:md-counter;padding:2px 0 2px 8px}.chat-msg-user .chat-msg-bubble{color:var(--text);background:#22c55e1f;border:1px solid #22c55e33}.chat-msg-bot .chat-msg-bubble{background:var(--bg);color:var(--text-secondary)}.chat-typing{gap:5px;padding:14px 18px;display:flex}.chat-typing span{background:var(--green);border-radius:50%;width:7px;height:7px;animation:1.2s infinite chatBounce}.chat-typing span:nth-child(2){animation-delay:.15s}.chat-typing span:nth-child(3){animation-delay:.3s}@keyframes chatBounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-6px)}}.chat-input-form{border-top:1px solid var(--border);gap:10px;padding:16px 20px;display:flex}.chat-input{background:var(--bg);border:1px solid var(--border);color:var(--text);border-radius:12px;outline:none;flex:1;padding:12px 16px;font-size:14px;transition:border-color .2s}.chat-input::placeholder{color:var(--text-muted)}.chat-input:focus{border-color:#22c55e66}.chat-send{background:var(--green);cursor:pointer;color:#000;border:none;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:46px;height:46px;transition:background .15s;display:flex}.chat-send:hover{background:#1db954}.chat-send:disabled{opacity:.3;cursor:default}.theme-toggle{background:var(--bg-card);border:1px solid var(--border);width:36px;height:36px;color:var(--text-muted);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;font-size:16px;transition:all .15s;display:flex}.theme-toggle:hover{border-color:var(--border-hover);color:var(--text)}[data-theme=light] .chat-panel{background:#fff}[data-theme=light] .chat-msg-bot .chat-msg-bubble{color:var(--text);background:#f5f5f7}[data-theme=light] .chat-msg-user .chat-msg-bubble{color:var(--text);background:#22c55e1a;border-color:#22c55e40}[data-theme=light] .chat-trigger-inner{background:#fff;box-shadow:0 4px 20px #00000014}[data-theme=light] .modal{background:#fff}[data-theme=light] .emp-table tbody tr:hover{background:#f0f0f4}[data-theme=light] .funnel-bar-wrap{background:#ececee}[data-theme=light] .modal-overlay{background:#0000004d}.setup-page{background:#f3f4f6;justify-content:center;align-items:flex-start;min-height:100vh;padding:40px 16px;display:flex}.setup-card{background:#fff;border-radius:12px;width:100%;max-width:700px;padding:32px;box-shadow:0 2px 8px #0000001a}.setup-card h1{text-align:center;margin-bottom:8px;font-size:22px}.setup-subtitle{text-align:center;color:#6b7280;margin-bottom:4px}.setup-hint{text-align:center;color:#9ca3af;margin-bottom:20px;font-size:13px}.setup-table{border-collapse:collapse;width:100%;margin-bottom:12px}.setup-table th{text-align:left;color:#6b7280;border-bottom:1px solid #e5e7eb;padding:6px 4px;font-size:13px}.setup-table td{padding:4px}.row-num{text-align:center;color:#9ca3af;width:30px;font-weight:600}.setup-table input{box-sizing:border-box;border:1px solid #d1d5db;border-radius:6px;width:100%;padding:8px 10px;font-size:14px}.setup-table input:focus{border-color:#3b82f6;outline:none;box-shadow:0 0 0 2px #3b82f633}.setup-table select{background:#fff;border:1px solid #d1d5db;border-radius:6px;width:100%;padding:8px 6px;font-size:14px}.remove-btn{color:#d1d5db;cursor:pointer;background:0 0;border:none;padding:4px 8px;font-size:16px}.remove-btn:hover{color:#ef4444}.add-btn{color:#6b7280;cursor:pointer;background:0 0;border:1px dashed #d1d5db;border-radius:6px;width:100%;margin-bottom:16px;padding:8px;font-size:13px;display:block}.add-btn:hover{color:#3b82f6;border-color:#3b82f6}.setup-error{color:#ef4444;text-align:center;margin-bottom:12px;font-size:13px}.setup-success{color:#10b981;text-align:center;margin:20px 0;font-size:15px}.setup-btn{color:#fff;cursor:pointer;background:#3b82f6;border:none;border-radius:8px;width:100%;padding:12px;font-size:15px;font-weight:600;display:block}.setup-btn:hover{background:#2563eb}.setup-btn:disabled{cursor:default;background:#9ca3af}